Mail and Package’s Policy

Proper Mailing Address’
USPS:
Maine Media Workshop
P.O. Box 200
Rockport, ME  04856-0200

All other Carriers:
Maine Media Workshops
70 Camden Street
Rockport, ME  04856-5952

 

Delivery Times and Locations

Although exceptions may occur, mail usually reaches campus between and 12:30 p.m. and 1:00 p.m. Monday through Friday. It is then sorted and distributed to mail boxes located in the Haas building before 2 p.m.  Any mail that may be received on Saturday is sorted and distributed by 2 p.m. Monday.

All incoming packages (Fed Ex, UPS, Airborne Express, DHL, and USPS Express Mail) should reach the Haas building no later than 3 p.m. These packages are processed the day they are received and written notification is distributed to mail boxes.

Security

Security
Maine Media Workshops + College strives to keep all packages and mail secure.  Maine Media Workshops + College is not responsible for lost, damaged, or opened packages or mail.

Maine Media Workshops + College reserves the right to open any package or mail delivered to the Maine Media Workshops + College address.

All packages received will require a signature of the package recipient.

Delivery and Notification
MAIL DELIVERY: Mail sent through the United States Postal Service – USPS Mail (i.e., letters, cards, postcards) will be delivered and sorted into the staff or student mailboxes.Note: This excludes Express Mail items, which are considered a package and must be signed for.

PACKAGE DELIVERY: Packages, oversized envelopes, and boxes that have been sent to the Workshops via a shipper using a tracking number (i.e., UPS or FedEx) and requiring a signature will be delivered to the Haas Building. Designated staff will put a written notice in the staff members’ or students’ mailbox notifying him/her that a package is being held at the Haas building. To pick up packages, staff or student must present the written notification to the designated staff member at the Haas building.

For best service, it is highly recommended that packages and sensitive mail be sent via a shipper using a tracking number and requiring a signature (i.e., UPS, FedEx, or USPS Express Mail).

It is also recommended that any valuable items, such as computers and cameras, be insured for the value of the item. Neither Maine Media Workshops + College, nor its staff, will be responsible for the delivery of any packages.

Unclaimed Packages

If the package has not been picked up within 72 hours after the initial notification, the staff member or student will receive a second written notice that will be placed in the mailbox in the Haas building. If the package has not been picked up within 48 hours of the second notification it will be returned back to the shipper.

Delivery Delays

Delays in delivery are possible. Reasons for possible delays include the following:

Holidays
This means that the following business day will yield twice the amount of mail/packages usually received. The influx of packages can strain our ability to provide you with prompt service

Late Deliveries
All packages and/or mail received on-campus after 2 p.m. may be delayed up to 1 day due to late delivery.

Incorrect Addresses
Mail and packages with an incorrect address is usually returned to its original sender

Incorrect Zip Code
It is imperative that all incoming mail items have the correct zip code of 04856. Alternate zip codes can lead to misplacement of the mail piece and up to a day or more in delays.

Medication, Items of Monetary or Personal Value

Medication
It is highly recommended that time sensitive medication be shipped using Next Day Air service to assure that these packages receive proper immediate handling. We recommend that you not send time sensitive medication or items via USPS (United States Postal Service) because there is no method for tracking these packages and this mail does not provide the priority status of Next Day Air.

Items of Monetary or Personal Value
It is strongly recommend that any items of monetary or personal value be shipped to the Haas building using Next Day Air service offered by various shippers such as Federal Express, UPS, USPS Express Mail and DHL. These services require signatures upon delivery to campus and allow for tracking of their progress. Also, these packages are stored at the Haas building where only the recipient can retrieve the package with appropriate documentation.

Please note that all non-Express USPS mail types (Insured, Priority, First-Class, Certified, Registered, Delivery Confirmation) receive no special handling. These items are delivered directly to the staff or student mailboxes. Federal Express home and ground deliveries are not considered Next Day Air services.

It is highly recommended that these packages be insured for the value of the item. This service is provided by shippers and is intended to provide protection in case the item is lost or damaged during shipment.

Lost Packages

If you believe a package is more than 3 business days late and you have not been notified of its arrival please follow these steps:

  • Track your package on-line (make sure it reached Maine Media Workshops + College.)
  • Print out the tracking page if it is indeed more than 3 business days late
  • Notify the designated staff member responsible for packages.
  • Include tracking #, who signed for the package, when it was received, and who delivered the package (UPS, USPS, FED EX, etc.)

Note: Only if you have used a service that provides a tracking number are we able to help you find your package because the tracking number allows us to verify that it has safely reached campus. This excludes all USPS tracking options other than Express Mail.

Mail Forwarding

You may have personal mail forwarded and delivered to Maine Media Workshops + College while you are affiliated with the Workshops.  Once your affiliation has ended please be sure to reverse your forwarding.  Maine Media Workshops + College will forward on personal mail 2 weeks from the end of your affiliation.  After this time, Maine Media Workshops + College will not forward your personal mail, and it may be discarded.  Maine Media Workshops + College is not liable for any discarded mail.

Outgoing Mail/Packages

Maine Media Workshops + College has an account with UPS and Federal Express for shipping purposes.  A postage meter is available for mailing via the USPS.  Only authorized staff may use the postage meter.  All packages that are being shipped via UPS or FedEx must have a shipping request form completed and submitted to the Business Office to receive a shipping label.  Appropriate weighted and sized USPS packages can be left in the appropriate department marked outgoing mail bin to go to the post office.  Out going mail and packages must be available and ready no later than 11am to be shipped that day.  Unusual circumstances may arise; Maine Media Workshops + College takes no responsibility for packages and mail that are not sent on the same day.