190.340–WITHDRAWAL & REFUND POLICY

Date Revised: March 2019

POLICY

Enrollment is limited in our programs, so once a student has been accepted, full participation is important, and students are expected to attend.

PROCEDURE

If a student must withdraw from a program; Maine Media College provides the following refund policy:

Students who withdraw or are dismissed within the first fourteen days of any given trimester shall receive a full tuition refund. Students who withdraw or are dismissed after the second week and prior to the fifth week of any given trimester shall receive a fifty percent tuition refund. Students who withdraw or are dismissed after the fifth week will not receive refund. To receive a refund, students must submit written notification of withdrawal. The date that written notification is received determines charges and refunds. Students withdrawing or dismissed are responsible for all financial obligations not covered by the institution’s refund policy.

If the student requests cancellation and/or refund within 3 business days after signing of the contract, the school shall refund all monies paid to the school by the student. In the case of a student whose enrollment application is rejected by the school, the school shall refund in full all monies paid to the school by the student, less an application fee that may not exceed $25. In the case of termination or withdrawal after classes commence, the school may retain the registration fee (not to exceed $150) and other charges as specified in the refund policy. Refunds shall be made within 30 days after the effective date of withdrawal or termination.

A cancellation fee of $100 will be assessed for cancellations of campus accommodations made within ten days before the start of the program.

Dismissal: Students who are dismissed for any reason forfeit all fees and monies paid.

Refund Policy for Recipients of Veterans Education Benefits

Maine Media College complies with the VA requirement for a pro rata refund of the unused portion of tuition, fees and charges if the veteran or eligible person fails to enter the course, withdraws, or is terminated before completion. (38 CFR 21.4254(C)(13); 21.4255). For more information contact the Director of Finance and Administration of Maine Media College.  Maine Media College complies with the Pro Rata Refund Policy (38 CFR 21.4255) that is applicable to veterans and other persons who are eligible for Veterans Administration benefits. 

Appeal Procedure for Recipients of Veterans Education Benefits

If a student is determined to not be making satisfactory academic progress, the student may appeal the determination within ten calendar days of notification of the failed period. Reasons for which students may appeal a negative progress determination include death of a relative, an injury or illness of the student, or any other allowable special or mitigating circumstance. The student must submit a written appeal to the school describing why they failed to meet satisfactory academic progress standards, along with supporting documentation of the reasons why the determination should be reversed. This information should include what has changed about the student’s situation that will allow them to achieve Satisfactory Academic Progress by the next evaluation point. Appeal documents will be reviewed and a decision will be made and reported to the student within 30 calendar days of receipt. The appeal and decision documents will be retained in the student file. If the student prevails upon appeal, the satisfactory academic progress determination will be reversed and federal financial aid will be reinstated, if applicable.